Updated on December 5, 2016
Hotel Review: Park Hyatt Siem Reap – Rooftop Garden Suite with Balcony
Upon landing at the Siem Reap International Airport (REP) we entered the main building to find a surprisingly nice, modern airport – I was really impressed. As soon as we entered we got in line to go through customs and get our Visa which you can pay for on arrival.
However, as we stood in line, I noticed that everyone was holding the Visa paperwork we were given on the plane but almost everyone was also holding a passport photo with it! I had never read anything about needing a passport photo, but my first thought was “Oh Crap!”
Here is the trip so far!
When we got to the front of the line I tried to tell them I didn’t have photos as I paid and they didn’t seem to care at all and just handed our passports off to the assembly line of people checking, stamping, stickering and handing out passports. I was still a bit nervous until we had them back! Turns out they did not care in the slightest!
After getting our bags we paid $5 at the counter outside for a tuk tuk driver and we were off to the Park Hyatt Siem Reap!!
When we arrived we made a deal with our tuk tuk driver to come back in 2 hours so we could go see Angkor Wat!
Upon entering the hotel our luggage was taken for us and we were directed to a table in the The Living Room where we were both offered a refreshing drink. We both chose the Park Lemonade. They told us it would be a little bit until our room was ready but that it would be worth it and they were right!
I had booked 2 nights at this hotel; one by using my annual night certificate from my Hyatt Credit Card (you get this each year you pay the $75 annual fee) and another with 15K Hyatt points. This usually books you into a basic Park King room.
After having a second Lemonade (that was offered since it had been about 10 minutes) the General Manager sat down to talk to us about the hotel and surrounding area! He also informed us that due to us being Diamond members and on a special romantic vacation (which I had emailed them about) they were upgrading us to a suite! This was great, but this suite was WAY BETTER than I ever could have imagined!
Soon after our room was ready and was were escorted up to a Rooftop Garden Suite with Balcony room!
To get to the suite you actually had to take a separate stairway off the 3rd floor! Saying this was the most spacious suite I have ever stayed in was would be a huge understatement (although the one at PH Abu Dhabi was pretty big)!
THE ROOM- Rooftop Garden Suite with Balcony
When entering the suite you immediately have a half bath to your left and then the living room opens up in front of you with beautiful windows right behind it with the sunlit terrace on the other side.
Looking around the living room you see a dining table to the left, comfortable couches in the middle of the room and a large entertainment case with flat screen TV on the right.
Turning further to your right after entering the room you find the kitchen area which has a large sink and counter, with our diamond amenity gifts (three different snacks and champagne!), a full size refrigerator, a wine fridge, an espresso machine, and cabinets with plenty of dishes, teas and a water boiler.
After exploring what is already bigger than a normal hotel room you exit out the glass door on to you very own terrace! It was the perfect place for sunbathing or just relaxing in the cool evening air on the awesome sunbed.
After going across the terrace you enter the bedroom with a King bed and way more square footage than a normal hotel room in its own right!
This room included it’s own mini fridge, TV, and elevated lounging area with day bed, table and chairs as well as a 2 separate closets and a huge bathroom! The bathroom has 2 separate sinks, one on each side as well as a tub with indoor and outdoor showers! Don’t worry, there is a TV in the tub. The room lights and shades were all controlled electronically with controls on the wall.
As if this wasn’t enough room for the two of us, there was also a private balcony that overlooks the main pool!
As you can see, this room was INCREDIBLE! It made us wish that we had more people with us or knew people in town to invite over! There were also water bottles everywhere around the room, next to the beds, fridges and next to the sinks which was really nice since it was very warm outside and we used a few bottles every times we went to the temples.
Around the Hotel
The whole hotel is decorated in a combination of white, dark wood, black metal, and brightly colored accents (the Living Room lounge area was Katie’s favorite) which blends and complements to give a clean refined look which is even further contrasted when seen against the dusty streets and red dirt around the city and the temples.
When first entering the hotel you enter a square lobby where the ceiling rises up to the top of the hotel and can be seen each time you get off the elevator. The hall straight ahead goes back to the main desk, elevators, a museum area, shop and the rest rooms.
Turning right from the lobby you enter the main area of the hotel which has a beautiful open air center around a large tree. This tree area is especially beautiful in the evening, with the different dining areas and pool surrounding it.
Immediately after stepping into this area there is a door to the Living Room, which is a lounge/bar directly in front of you (where we were checked in) with inside and outside seating on either side. Behind the Living Room is the Glass House, a bakery that can be entered from a door next to the bar area or from the street.
On the other side of the tree to the right is the Dining Room with inside and outside seating where breakfast is served each morning from 6am-11am (and dinner from 6:00-10:30pm) as well as a nearby koi pond. The breakfast was very good and extensive with a full buffet as well as a separate menu and drinks, including a variety of juices and espresso drinks. We were fortunate to get this delicious meal for free with our Diamond Elite status. (Really the worst thing about this hotel is that their Eggs Benedict isn’t as good as their brother Park Hyatts in Seoul, Washington and Chicago 😉 ).
There are also swinging tables at the far end which we didn’t sit at but look like a lot fun to have drinks on in the evening.
Looking to the far left corner of this main area you find one of the two pools at the hotel. This is the smaller of the two, but has ample seating. If you are looking to get a tan, I believe this pool actually gets more sun because there’s less cover.
On the second floor is the main pool, gym and spa. As you can see from the pictures below, the pool in certainly not a lap pool but almost a decoration that you happen to be able to swim in. You can also order food/drinks and lounge out of the sun under the hotel itself. There is also a pool suite located here. After entering the pool area there is a door in the back where the gym and spa are located.
How do I get there? We took a tuk tuk from the airport for about $5 – it’s what I’d suggest to do. At first we thought that we could just grab one ourselves a cab but apparently at the airport you need to buy a $5 ticket at the counter and then they will get you one and this will pay for it.
Any Restaurant suggestions? If you want to go out to dinner and not just eat street food then do yourself a favor and eat at Cuisine Wat Damnak! It is a 5 Star restaurant and was named one of the Top 50 restaurants in Asia! They only have 5 and 6 course menus that change every week or two. And how much does it cost for a 6 course meal at one of the best restaurant in Asia?…$28. Now you simply can’t beat that and reservations are easily booked online (book ahead)!
Cost of 2 nights:
We used our anniversary free night (for Cat 1-4 hotels) from our Hyatt card as well as 15K points. The annual fee is $75 and the 15K points cost me roughly $60 from a little manufactured spending and some Hyatt stays. So about $135 which isn’t too bad since the Rooftop Garden Suite with Balcony was going for $1180 A NIGHT before we got there!
This was a FANTASTIC hotel! The service was excellent and extremely friendly, the room was incredible and the layout of the hotel was really fun and interesting, which is certainly not what your would expect from a chain hotel (although these unique designs are what I come to expect from and love about Park Hyatts). The old looking furnishing, antique fans, dark wood, tons of open air areas all come together to give a feeling of old luxury that we really liked.
This hotel is also right in the center of town where most things (not the temples) can be walked to or are a very short tuk tuk ride away. It is a nice oasis with the exciting hustle and bustle of Siem Reap right outside your door.
There are certainly cheaper places in Siem Reap (which wasn’t really a concern since this cost about $138 for us), but with the heat and crowds around the temples and streets each day, it’s nice to be able to come back and recharge at a really nice hotel where you are well taken care of. Loved this hotel and will certainly return!!
HIGHLY HIGHLY RECOMMEND
NEXT UP: 5 Must see Temples in the Siem Reap area!!