Updated on January 20, 2016
Lounge Review: American Express Centurion Lounge Miami (MIA)
Rarely, if ever, do I fly to/from/through Miami. Luckily for the readers, I’m a glutton for punishment and flew to Miami to watch the Ravens lose to the Dolphins. There’s some good and bad to that. Bad? We lost game – it was pretty embarrassing. Good? We’ll get a better draft pick, I got out of eastern North Carolina, I hung out with my wife/family/friends, and I got to review a new lounge!
After watching the Ravens snatch defeat from the jaws of victory once again, it was time to head to the airport. My dad was nice enough to give me a ride there, sparing me trying to get an Uber from Sunlife Stadium to MIA.
The lounge is located right next to gate D12.
This is the 4th Centurion Lounge I’ve visited. Size-wise, it’s smaller than Dallas/Fort-Worth but bigger than Las Vegas and LaGuardia. Decorations in the lounge are pretty much on par with the rest of the lounges, with the fake bookshelves, paintings, etc.
When you first enter the lounge, reception is directly in front of you off the elevators. Unfortunately for me, the lounge was unbelievably crowded. There was a 15+ person line to just check in and they actually stopped allowing people in for a bit after I entered due to the fire code. When you’re pushing fire code safety on a non-holiday weekend, something might need to be done.
Something I assume is at every CL, but I’ve never seen it until Sunday night, is the Centurion Member Check In. With the absurd line we had at check in, the lounge agent was asking people if they were Black Card holders – as they could do priority/express check in.
There’s a hallway immediately to the right and left of reception, or you can proceed past it to enter the rest of the lounge. The hallways before reception curve around the rotunda area you could see from the main terminal (behind those glass walls). They’re filled with small couches, chairs, and beverages stations. They’re also very quiet with no TVs and any nonsense.
Past reception you’ll see chairs along the wall and a seating area with large TV.
Right next to the beverage station in the main area is the ‘Family Room’. Those kids were selfish as hell and never let me play with the games.
In the back-left of the lounge is seating along the window that leads to another sitting/conference area.
In the back-right portion of the lounge is the dining and bar area – always the busiest part.
After about 4 hours in the lounge I think I had enough. I headed down stairs and had about a 45 second walk to my gate at D15, ready to head back to Raleigh/Durham.
Similar to the other CL’s around the country, it was very well appointed and had high quality food and beverages. I loved the art and different styles of seating all over the lounge.
However, tonight (and what seems like too many nights based on the online reviews I’ve read), it was so crowded that the whole experience was somewhat ruined. Tensions were high, and I even saw some people chastising staff members and screaming at them as they told the waiter they wanted a table that wasn’t available. If I wasn’t reviewing the lounge for the first time, I would have left and gone across the hall to the Admiral’s Club.
All things equal from a crowd standpoint, I would rank the CL’s I’ve been to the following:
RECOMMEND (unless it’s absurdly crowded and you have access to the Admiral’s Club)