Updated on November 7, 2017
Lounge Review: United Global First Chicago (ORD)
As we left for our trip to Greece we had a short flight to Chicago followed by a 4 1/2 hour layover. Due to this long time in ORD it gave us plenty of time to check out a few United Lounges which we had access to with our ticket on Lufthansa First Class. Our first stop was the United Global First lounge which can only be accessed by first class passengers on United international flights or Star Alliance first class passengers.
But first we had to find it!
Here is the trip so far:
The lounge is located in concourse C near gate 18 right after you go up the escalator but it’s kind of hidden.
As you can see, there is a United help desk as you come up and you may notice there are some pay phones on the left side. That is where you need to go.
The location of this lounge could become even more important to people soon as United Airlines rolls out their new Polaris Business Class with special lounges just for this cabin. It has been said that this lounge will likely be turned into the first Polaris Lounge. At the end of this little hall you will find the entrance to the lounge.
Upon entering the lounge we handed the desk agent our Lufthansa First Class boarding pass and were granted access.
When entering the door you will find the restrooms to the left and the main lounge to the right. Also to your left behind a partial wall is the door to the attached United Club where the showers are located.
Now that we got the super exciting bathrooms out of the way, it’s time to see the rest of the lounge, located in basically one big room to the right of the front desk.
As you can see from the above pictures the lounge is really not all that big or broken up or private. Just a room.
To the left of the bottom pictures is the area with the food and beverages.
The food selection was far better than a standard United Club but nothing really outstanding for a first class lounge.
There are self-serve liquors, wines, champagnes and beers with a pretty good selection as well as a buffet and espresso/coffee machine.
Although the buffet was not nearly as extensive as other first class lounges, I thought the food was actually really good and would have eaten significantly more if I didn’t have a great meal coming up on my Lufthansa First Class flight!
There were soups, stir-fry, meats, vegetables, sushi, beef tenderloin, a fried shrimp dish and a few other things.
In the end this was a fine lounge to spend 90 minutes or so in. It was very quiet and although the food selection was not extensive, the food was good. The problem is, the lounge is really small and kind of boring. The decor is actually more stagnate and boring than the regular United Clubs in ORD, but the food and number of people are significantly better.
I’m actually really curious to see what this looks like in 2017 when it will have been changed into a Polaris Business Lounge. The space will still be small but I am guessing the decor will be SIGNIFICANTLY better. I also wouldn’t be surprised if the new lounge actually incorporates this lounge and the attached United Club which would more than double the space and be a big improvement.
As it currently stands I don’t think I would get to the airport early to try this lounge or go far out of my way to get there (unless you had a really long layover like us).
So after our time in the United Global First Lounge it was time to get closer to our departure gate and go check out the United Club in Concourse B with apparently the whole rest of the concourse…
Next up: United Club concourse B